Business overview
LastBadTrip.fr is a French-speaking travel agency specialising in tailored group trips and experience-based stays across major European cities, including Budapest, Prague, Lisbon, Barcelona and Amsterdam. Serving international groups and corporate teams, the business depends on seamless foreign exchange and cross-border payment capabilities to support its international operations.
Why they moved to Sokin
As the business scaled, high processing fees from another major payment provider began to significantly impact profitability. At the same time, collecting payments from customers in markets with complex banking systems, particularly France, created additional friction.
The business needed a solution that could reduce payment costs, simplify international collections, and provide responsive support when handling high-value transactions.
Experience with Sokin
With Sokin, the business gained a more predictable and competitive cost structure for high-volume international payments, along with the ability to accept funds in major currencies like EUR. This has made it easier to collect payments from European customers, reducing friction and improving the overall payment experience.
The business also benefits from fast, reliable support, giving the team confidence that questions will be resolved quickly, and operations can continue without disruption.
"At our scale, payment costs have a direct impact on profitability. With Sokin, we’ve been able to create a more predictable cost structure while making it easier to collect payments from customers across Europe. The platform has simplified the payment process for both our team and our customers, and the responsive support gives us confidence that issues are resolved quickly when they arise."
