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Authorisation fees are charged in the customer’s order currency, taking the equivalent from the rate shown above.

UK merchants

Domestic consumer cards

1.20% + 15p

All other domestic cards

1.90% + 15p

All international cards

2.50% + 15p

Refund fee

GBP 2.00

Chargebacks / disputes

GBP 15.00

European merchants

Domestic consumer cards

1.20% + 20c

All other domestic cards

1.90% + 20c

All international cards

2.50% + 20c

Refund fee

EUR 2.50

Chargebacks / disputes

EUR 20.00

US merchants

Domestic consumer cards

2.60% + 20c

All other domestic cards

2.90% + 20c

All international cards

3.90% + 20c

Refund fee

USD 2.50

Chargebacks / disputes

USD 20.00

Canadian merchants

Domestic consumer cards

2.70% + 25c

All other domestic cards

2.90% + 25c

All international cards

3.50% + 25c

Refund fee

CAD 3.50

Chargebacks / disputes

CAD 25.00

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